Return Policy

  • Exchange or return is possible within 5 days of purchase with a restocking fee of 10% of invoice if the product is unopened and unused. In case the product is opened and used 30% restocking fee of invoice value will be charged.
  • Please present original invoice/ warranty card and the product (including the unit carton/box) in unused and unopened condition to exchange or return the product
  • Exchange or return for the following product is not possible; accessories, watches, and cameras
  • Cash refund or credit card refund is not possible, only exchange to any other product with cash adjustment is possible
  • If a defect is discovered after opening/using the product, then your product is covered under repair/replacement warranty of the manufacturer
  • Please note Multiminds is a retailer only and the obligation for the warranty condition listen on the warranty card
  • In case the product is returned unpack/opened/used, the final decision to accept the product rests with Multiminds Management.